Operational Management Efficiency in Business Processes

Operational management is one of the main pillars in achieving business success and sustainability. In the era of globalization and increasingly fierce competition, efficiency in business processes is the key to winning the market and maintaining a competitive position. This book, "Operations Management: Efficiency in Business Processes," presents as a comprehensive guide to understanding and applying the principles of effective operational management. This book was prepared to help students, business practitioners and academics understand basic concepts to advanced strategies in operational management. Each chapter is designed systematically with the aim of providing an in-depth understanding of various important aspects of operational management. Starting from process and product design, production planning and control, quality management, to operational risk management, everything is discussed with a practical and applicable approach. We also recognize the importance of technology and innovation in improving operational efficiency. Therefore, this book also explores the role of technology and the latest trends in operational management, as well as the challenges and opportunities faced in this digital era. In addition, special attention is paid to human resource management, as we believe that well-trained and motivated employees are a valuable asset in achieving operational efficiency and excellence.