Ni Nyoman Kerti Yasa
  • kertiyasa@unud.ac.id
  • Fakultas Ekonomi dan Bisnis

Publication

The Effect Of Intrinsic Quality Attributes And Extrinsic Quality Attributes To Customer Satisfaction And Word-of-mouth (wom) Towards Banyuatis Coffee

Made Ayu Lestariani I Gst. Ayu Kt. Giantari Ni Nyoman Kerti Yasa

International Journal of Economic, Commerce and Management IJECM United Kingdom 2018

The Effect Of Service Quality On Customer Satisfaction, Positive Word Of Mouth And Corporate Image

Dewa Putu Wahyu Sanjaya Ni Nyoman Kerti Yasa

IOSR - Journal of Business and Management 2018

The Role Of Emotional Aspects To Built Up Positive Word Of Mouth Fashion Products

Luh Ayu Surya Eka Putri I Gst. Ayu Kt. Giantari Ni Nyoman Kerti Yasa

IOSR - Journal of Business and Management 2018

Effect Of Switching Cost On Repurchase Intention With Customer Satisfaction As A Moderating Variable (a Study On Smartphone Products In Indonesia)

Gusti Ayu Aghivirwiati I Gst. Ayu Kt. Giantari Ni Nyoman Kerti Yasa

International Journal of Economic, Commerce and Management IJECM United Kingdom 2018

The Effect Of Self Image Congruity And Functional Congruity To Attitudes And Repurchase Intention

Ni Wayan Wina Premayani I Gst. Ayu Kt. Giantari Ni Nyoman Kerti Yasa

IOSR - Journal of Business and Management 2018