The role of work satisfaction in mediate of employee status and organization citizenship behavior

Abstract Organizational citizenship behavior (OCB) is the extra behavior of employees that exceeds their formal duties and contributes to the effectiveness of the organization. One determinant of OCB is job satisfaction. The purpose of this study was to analyze OCB and employee job satisfaction in terms of employment status and examine the role of job satisfaction in mediating the influence of OCB on staffing status. This research was conducted at the BRI Bank Gajah Mada Branch Denpasar, Bali. The research respondents were permanent employees and contracts with a sample of 122 people. The sample determination technique used the proportionate random sampling method and the data analysis technique used path analysis. The results showed that OCB contract employees were higher than permanent employees. Similarly, job satisfaction shows that contract employee job satisfaction is higher than permanent employees. Staffing status has a positive and significant effect on OCB. Job satisfaction also has a positive and significant effect on OCB. Job satisfaction mediates significantly the effect of employment status on OCB Keywords: employment status, organization citizenship behavior, job satisfaction