FRAMEWORK OF CONSTRUCTION PROCEDURE MANUAL OF THE PROJECT MANAGEMENT UNIT AND OTHER STAKEHOLDERS IN THE SURABAYA CITY GOVERNMENT

The development of comprehensive infrastructure can be passed by accelerating the construction and renovation of city facilities, such as schools, government offices, markets and other facilities. Accelerating the construction of city facilities, such as buildings, requires comprehensive planning and implementation through a wellcoordinated implementation between Contractors and Supervisors. The project to construct a city facility in the form of a building is a relatively complex process because of the many variables and components of work that must be completed properly in accordance with technical and administrative specifications regulated in central and regional regulations. Project success is not only in the mastery of project management but is also influenced by humans as controllers in project management. Therefore, PMU and stakeholders procedure manual are needed, so that the identification of tasks and responsibilities in the planning, implementation and supervision phases of the project can be an important document as a guide in managing the project towards project success. The purpose of this study is to determine the tasks and flow of PMU activities with stakeholders which is explained through the procedure manual. The type of research used is expose facto. Data were obtained and collected using FGDs and analyzed using a qualitative approach. In the PMU procedure manual with stakeholders in the implementation and supervision phases, it can be concluded that the tasks and responsibilities of the Contractor and Supervisor are still more dominant. The PMU carries out assistance in an integrated manner in its implementation and supervision phases so that in this phase it follows the methods and rules that apply and are specified in the project documents. The implementation and supervision PMU conducts intensive assistance and monitoring since the initial conditions of the project begin to be carried out until supervision hand over. Keywords: procedure manual, task and activity flow.